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Welcome

 

Manor View practice in Bushey provides the highest quality healthcare to patients in the area. Our healthcare team, and all our other staff are dedicated to offering you a professional and dedicated service.

Ease of Use

We hope you find our website user friendly. At the touch of a button you can see when we're open and what to do when we're not. You can also book and cancel appointments and find out how to go about ordering a repeat prescription.

Choose and Book

The practice is actively using the choose and book system for referrals now. If your doctors decides to refer you to the hospital they will complete a form which you take to reception to hand in, you will be given another leaflet telling you that the practice will ring you, days and times given on the leaflet, to make your appointment.

Get Involved

The practice has an active Patient Participation Group and welcomes members. Have a look at what's involved, read the latest reports and sign up.

 

We would love to hear what you have to say …..

 


Family Health

Why not take a moment to check through our family health information. Click here to learn more
 

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Parking

Bushey Health Centre has suitable access for disabled patients. There is limited car parking at the centre. There is an overflow car park situated off Haydon Road, in Brick Kiln Close. However the steps leading from this car park are very steep and not suitable for patients with mobility difficulties. The surgery is a short walk from Bushey train station.

public transport link

The practice premises are suitable for access to disabled patients. There is a lift which will accommodate a wheelchair from the ground floor entrance hall to the reception area and consulting rooms on the first floor.

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Important information for Patients

 

Late Policy

We strive to see every patient as close to their appointment time as possible and therefore if you are 10 minutes late or more to your appointment, you may be asked to reschedule. One or two late patients can cause the entire daily schedule to fall behind. We will try to accommodate latecomers as best as possible, but cannot compromise on the quality and timely care provided to our other patients. Priority will be given to patients who arrive on time and it will be up to the discretion of the clinician if you can be worked in between them. This may mean you will have a considerable wait. If this is not convenient for you, you may choose to reschedule.

 

Telephone Appointments

If you would like to speak to a specific Doctor, you will need to book a telephone appointment. You will be required to provide a brief reason for booking. To book a telephone appointment, please contact reception:

 

  • To discuss blood tests
  • To discuss investigation results e.g. MRI/X-rays/Ultrasound
  • To discuss hospital appointment outcome – e.g. after an endoscopy
  • At the request of a doctor

 

If the request for a telephone call is urgent, then it will be put through to the Duty Doctor for review. This will result in you being contacted either by the Duty Doctor or by a receptionist to inform you of the outcome.

 

Repeat Prescriptions

Since the 7th July 2015, the turnaround for repeat prescription requests is now 72 hrs (3 working days).

 

Online Services

Why not register for our Emis Online Services where you can order Prescriptions and also Book, Check or Cancel your appointments, and view part of your medical record.

 

If you wish to have access to online services, you will need to register for this service at reception. To do this, you will need to provide 2 valid forms of identification:

 

  • Photo ID        (Passport, Driver’s Licence, National Identity Card)

 

  • Address ID   (Bank statement, Tenancy agreement, Utility bill) Drivers’ Licences and Mobile Phone Bills are not accepted as proof of Address ID.

 

This is because as of April 1st 2015 NHS England have requested all patients’ identities to be verified for Online Services. For further information, please speak to reception.

 

 

 

 

 

 

(Site updated 24/08/2015)
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